Terms & Conditions
Legal terms governing the use of StaffKore services
Agreement to Terms
By accessing and using StaffKore's business management platform and related services, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.
1. Definitions
- "StaffKore," "we," "us," or "our" refers to StaffKore and its affiliates
- "Services" refers to all StaffKore applications, platforms, and related services
- "User," "you," or "your" refers to the individual or entity using our Services
- "Account" refers to your StaffKore user account and associated data
- "Content" refers to all data, information, and materials uploaded or created using our Services
2. Service Description
StaffKore Platform
StaffKore provides a comprehensive business management suite including but not limited to:
- Digital catalog and menu creation (StaffKore Catalog)
- Customer relationship management (StaffKore CRM)
- Employee management and scheduling
- Invoicing and expense tracking
- Inventory management
- Team collaboration tools
- Analytics and reporting
Service Availability
We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We may temporarily suspend services for maintenance, updates, or technical issues.
3. Account Registration and Security
Account Requirements
- You must be at least 18 years old to create an account
- You must provide accurate and complete information
- You are responsible for maintaining account security
- You must notify us immediately of any unauthorized access
- One person or entity may not maintain multiple accounts
Account Responsibility
You are fully responsible for all activities that occur under your account. You agree to use strong passwords and enable two-factor authentication when available.
4. Acceptable Use Policy
Permitted Uses
You may use our Services for legitimate business purposes, including:
- Managing your business operations and data
- Creating and sharing business content
- Collaborating with team members and customers
- Analyzing business performance and metrics
Prohibited Uses
You agree NOT to use our Services for:
- Illegal activities or content that violates laws
- Harassment, abuse, or harmful content
- Spam, phishing, or fraudulent activities
- Malware, viruses, or security threats
- Reverse engineering or unauthorized access attempts
- Competing services or unauthorized reselling
- Content that infringes intellectual property rights
5. Subscription and Billing
Subscription Plans
- Free Plan: Limited features with StaffKore branding
- Professional Plan: ₦700/month with advanced features
- Enterprise Plan: Custom pricing with dedicated support
Billing Terms
- Subscriptions are billed monthly or annually in advance
- All fees are non-refundable except as required by law
- We may change pricing with 30 days' notice
- Failed payments may result in service suspension
- You're responsible for all applicable taxes
Cancellation
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. You'll retain access to paid features until the subscription expires.
6. Data Ownership and Usage Rights
Your Data Belongs to You
You retain full ownership of all data, content, and information you upload to or create using StaffKore. We do not claim ownership of your business data.
License to StaffKore
You grant us a limited, non-exclusive license to use your data solely to provide our Services, including hosting, backing up, and displaying your content as directed by you.
Data Export
You can export your data at any time in standard formats. Upon account termination, we'll provide a reasonable period for data export before deletion.
7. Service Level Agreement (SLA)
Uptime Commitment
- Professional & Enterprise: 99.9% monthly uptime
- Free Plan: Best effort, no SLA guarantee
- Planned maintenance excluded from uptime calculations
- Service credits available for SLA breaches
Support Response Times
- Enterprise: 4 hours for critical issues
- Professional: 24 hours for all issues
- Free: Best effort community support
8. Intellectual Property
StaffKore IP
StaffKore and its licensors own all rights to the platform, including software, designs, trademarks, and proprietary technologies. You may not copy, modify, or reverse engineer our Services.
User Content
You represent that you own or have rights to all content you upload. You're responsible for ensuring your content doesn't infringe third-party rights.
9. Privacy and Data Protection
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with applicable data protection laws including GDPR and CCPA.
10. Limitation of Liability
Service Disclaimer
StaffKore is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
Liability Limits
To the maximum extent permitted by law, StaffKore's total liability is limited to:
- The amount you paid us in the 12 months preceding the claim
- We're not liable for indirect, incidental, or consequential damages
- We're not liable for data loss (maintain your own backups)
- We're not liable for third-party actions or content
11. Indemnification
You agree to indemnify and hold StaffKore harmless from claims arising from your use of our Services, violation of these Terms, or infringement of third-party rights by your content.
12. Termination
Termination by You
You may terminate your account at any time by canceling your subscription or deleting your account through the platform settings.
Termination by StaffKore
We may suspend or terminate your account for:
- Violation of these Terms or our policies
- Non-payment of fees
- Illegal or harmful activities
- Extended inactivity (free accounts)
13. Dispute Resolution
Governing Law
These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].
Dispute Process
Before filing any legal action, you agree to first contact us to attempt to resolve the dispute informally. We're committed to working with you to find a fair resolution.
14. Changes to Terms
We may update these Terms from time to time. We'll notify you of material changes via email or platform notification at least 30 days before they take effect. Continued use of our Services constitutes acceptance of the updated Terms.
15. Miscellaneous
- Severability: If any provision is unenforceable, the remainder remains in effect
- Entire Agreement: These Terms constitute the complete agreement between us
- No Waiver: Our failure to enforce any provision doesn't waive our right to do so later
- Assignment: You may not assign these Terms; we may assign them with notice
- Force Majeure: We're not liable for delays due to circumstances beyond our control
16. Contact Information
For questions about these Terms & Conditions, please contact us:
Email: legal@staffkore.com
Support: support@staffkore.com
Address: StaffKore Legal Department
[Your Business Address]
[City, State, Country]
Acknowledgment
By using StaffKore, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please discontinue use of our Services immediately.